Legal

1. Privacy Policy

Last updated: August 25, 2026

Helpy (“Helpy,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we may collect when you use our website, digital products, AI-powered tools, and related services, how we use that information, and the choices available to you.

Information We Collect

Depending on how you use our services, we may collect:

  • Your name and email address.
  • Account and login information.
  • Information you voluntarily enter into our tools, forms, assessments, or dashboards.
  • Files or documents you choose to upload.
  • Business information, metrics, launch data, marketing data, sales information, or other content you submit for analysis.
  • Payment and transaction information processed through third-party payment providers.
  • Technical information such as browser type, device information, IP address, pages visited, and usage data.
  • Communications you send to us, including support requests.
 

Please do not submit passwords, payment card numbers, government identification numbers, medical information, or other highly sensitive personal information unless a particular Helpy service specifically states that it is designed to accept that information.

How We Use Your Information

We may use your information to:

  • Provide and operate our website, products, and AI-powered tools.
  • Generate reports, recommendations, summaries, assessments, or other requested outputs.
  • Maintain your account and saved information.
  • Process purchases.
  • Respond to support requests.
  • Improve the functionality, usability, security, and performance of our services.
  • Detect misuse, fraud, or security issues.
  • Send service-related communications.
  • Send marketing communications when you have consented to receive them or where otherwise permitted by law.

AI Processing

Some Helpy tools use artificial intelligence or third-party AI services to process information you submit.

When AI processing is required, relevant portions of your submitted information may be transmitted to an AI service provider in order to generate the requested output.

Additional information about this process is available in our AI Processing Disclosure.

Files and Uploaded Content

When a tool allows file uploads, files may be temporarily stored while they are being processed.

Depending on the tool, files may then be deleted automatically, retained for a limited operational period, or retained as part of your account if the feature specifically allows you to save them.

See our File Deletion and Retention Information for additional details.

Third-Party Service Providers

We may use third-party providers for services including:

  • Website hosting
  • Cloud infrastructure
  • Authentication
  • Database storage
  • Email delivery
  • Payment processing
  • Analytics
  • Artificial intelligence processing
 

These providers may process information on our behalf as necessary to provide their services.

We do not sell your personal information to advertisers.

Cookies and Analytics

Our website may use cookies or similar technologies to operate the site, understand usage, improve performance, and measure marketing effectiveness.

You may be able to control certain cookies through your browser settings or any cookie-preference tools provided on our website.

How Long We Keep Information

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services, maintaining business records, complying with legal obligations, resolving disputes, and protecting our rights.

Different categories of information may have different retention periods.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we process.

However, no online service, storage system, or method of electronic transmission can guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, or a copy of certain information we maintain about you.

You may also unsubscribe from marketing emails at any time through the unsubscribe link included in those communications.

Account and Data Deletion

You may request deletion of your account and associated data as described in our Account and Data Deletion Process.

Certain information may be retained where reasonably necessary for legal, financial, fraud-prevention, security, or compliance purposes.

Children’s Privacy

Helpy’s services are intended for adults and are not directed toward children under 18.

We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we may update the date at the top of this page and provide additional notice where appropriate.

Contact

For questions about privacy or your personal information, contact:

Helpy
Email: info@helpy.biz


2. Terms of Use

Last updated: August 25, 2026

These Terms of Use govern your use of the Helpy website, digital products, AI-powered tools, software, assessments, dashboards, reports, and related services.

By accessing or using a Helpy service, you agree to these Terms.

Using Our Services

You may use our services only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of our services.
  • Upload malware, harmful code, or illegal material.
  • Use our tools to violate another person’s privacy, intellectual property rights, or other legal rights.
  • Misrepresent AI-generated analysis as independently verified professional advice where doing so could reasonably mislead others.
  • Reverse engineer or attempt to extract proprietary software, prompts, systems, or other protected components except where applicable law expressly permits it.

Your Information and Content

You retain ownership of information and content you submit to Helpy.

You give us permission to process that content only as reasonably necessary to operate the service, produce requested outputs, maintain functionality, prevent abuse, and meet applicable legal obligations.

You are responsible for ensuring that you have the right to submit any data, files, documents, or other information you provide.

AI-Generated Outputs

Some Helpy products use artificial intelligence.

AI-generated content can be incomplete, inaccurate, outdated, or based on assumptions.

You are responsible for reviewing outputs before relying on them or using them to make decisions.

Business and Marketing Tools

Helpy tools may provide calculations, projections, diagnostics, benchmarks, recommendations, estimates, or suggested actions based on information you provide.

These outputs are informational tools designed to support your decision-making. They do not guarantee sales, revenue, conversion rates, advertising performance, profitability, launch results, or any other particular business outcome.

No Professional Advice

Unless we expressly agree otherwise in writing, Helpy’s software and digital tools do not provide legal, tax, accounting, financial, medical, or other licensed professional advice.

You should consult an appropriate professional when a decision requires specialized advice.

Purchases

Prices, payment terms, refunds, subscriptions, and product access terms will be disclosed at the point of purchase.

Payments may be processed by third-party payment providers and may also be subject to their terms.

Intellectual Property

The Helpy name, branding, software, interfaces, frameworks, templates, systems, original content, and other proprietary materials are owned by Helpy or its licensors unless otherwise stated.

Purchasing or accessing a product does not transfer ownership of our intellectual property to you.

Availability

We aim to keep our services available and functioning properly, but uninterrupted or error-free availability cannot be guaranteed.

We may update, modify, suspend, or discontinue features where reasonably necessary.

Limitation of Liability

To the fullest extent permitted by applicable law, Helpy will not be liable for indirect, incidental, special, consequential, or lost-profit damages arising from your use of, or inability to use, our services.

You remain responsible for business decisions made based on information generated through the platform.

Changes

We may update these Terms from time to time. Continued use of the services after updated Terms become effective constitutes acceptance of the revised Terms where permitted by law.

Contact

Questions regarding these Terms may be sent to:

Helpy
Email: info@helpy.biz


3. AI Processing Disclosure

How Helpy Uses AI

Some Helpy tools use artificial intelligence to analyze the information you provide and generate results such as diagnostics, summaries, recommendations, projections, classifications, or suggested next steps.

When you use an AI-powered feature, information you submit may be sent to one or more third-party AI providers so that the requested analysis can be performed.

Depending on the tool, this may include information such as:

  • Business metrics
  • Advertising results
  • Website or funnel performance
  • Sales information
  • Email marketing statistics
  • Text you enter into the tool
  • Documents or files you upload

We aim to send only the information reasonably necessary to perform the requested processing.

AI systems can make mistakes. Outputs may contain incorrect assumptions, incomplete analysis, or recommendations that are not appropriate for your specific circumstances.

For this reason, AI-generated output should be treated as a decision-support resource rather than independently verified fact or professional advice.

Do not enter confidential, regulated, or highly sensitive information into an AI tool unless that specific tool explicitly states that it is designed and approved to process such information.

By submitting information through an AI-powered Helpy feature, you authorize the processing reasonably necessary to generate the requested result.


4. File Deletion & Retention

What Happens to Files You Upload

Some Helpy tools may allow you to upload documents, screenshots, spreadsheets, reports, or other files for analysis.

Files are processed only for the purpose of providing the feature you requested.

Depending on the specific tool, an uploaded file may be:

  • Processed temporarily and deleted after processing.
  • Stored for a limited period so that the tool can complete the requested analysis.
  • Saved to your account when the product specifically includes a saved-file or project feature.

Where possible, temporary files are removed once they are no longer required for processing.

Some information may remain temporarily in system backups, logs, security records, or infrastructure operated by our service providers before being automatically removed according to their retention schedules.

Deleting an uploaded file does not necessarily delete reports or outputs that were previously generated from that file. Those may need to be deleted separately.

If a particular AI tool has a different file-retention process, that tool’s interface or documentation will explain it.

Important: Do not upload information that you are not authorized to share.


5. Account & Data Deletion

How to Delete Your Helpy Account or Data

You may request deletion of your Helpy account or personal information at any time.

To request deletion, contact:

info@helpy.biz

Use the subject line:

Data Deletion Request

Please include the email address associated with your account so we can locate the correct information.

After receiving your request, we may need to verify that you are the account owner before deleting information.

A deletion request may include, where applicable:

  • Your user account.
  • Saved projects.
  • Uploaded files.
  • Saved tool inputs.
  • Generated reports associated with your account.
  • Personal profile information.

Some records may need to be retained even after an account deletion request. For example, we may retain limited information when necessary for:

  • Tax or accounting obligations.
  • Transaction records.
  • Fraud prevention.
  • Security investigations.
  • Legal obligations.
  • Establishing or defending legal claims.

Information stored in backups may also remain for a limited period until those backups are automatically replaced or deleted.

Once information has been permanently deleted, it may not be recoverable.


6. Estimates & Results Disclaimer

About Estimates, Projections, and AI Recommendations

Helpy tools are designed to help you evaluate information and make better-informed decisions.

Some tools may generate:

  • Revenue scenarios
  • Conversion estimates
  • Advertising projections
  • Funnel forecasts
  • Performance benchmarks
  • Suggested priorities
  • Opportunity estimates
  • Risk assessments
  • Recommended actions

These are estimates and scenarios, not guarantees.

Outputs are based on the information you provide, assumptions built into the tool, available historical or benchmark information, and, in some cases, AI-generated analysis.

Actual results can vary significantly because of factors outside the tool’s control, including audience behavior, market conditions, pricing, competition, advertising costs, platform changes, implementation quality, timing, and customer demand.

For example, a tool showing that improving a conversion rate could produce an additional $5,000 in revenue is illustrating a mathematical scenario based on the assumptions provided. It is not predicting or promising that you will earn $5,000.

Helpy does not guarantee:

  • Revenue
  • Sales
  • Leads
  • Conversion rates
  • Advertising returns
  • Launch performance
  • Profit
  • Audience growth
  • Any other financial or business outcome

Use the information generated by our tools as one input in your decision-making process and review important decisions using your own judgment, business data, and professional advice where appropriate.